Returns & Exchanges
At Ski Pro AZ, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for new, unused items in their original packaging. Whether you need a different size or a different style, our team is dedicated to getting you back on the slopes as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Carefully place the unused items back into their original packaging, ensuring all tags and labels remain attached to the product.
- 3.Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our technicians inspect the returned equipment, we will process your refund to the original payment method within 5-7 business days.